We want you to love your Tuff Artist Music merch. If something isn’t right, you can return unused items within 30 days of delivery for a refund.
To be eligible for a return: Items must be unused, unwashed, and in their original condition with tags attached. Returns must be requested within 30 days of the delivery date.
How to request a return: Email us at tuffartistboss@tuffartistmusic.com with your order number and the item(s) you wish to return. We will confirm your return and provide return instructions.
Return shipping: Return shipping costs are the responsibility of the buyer, unless the item arrived damaged or we sent the wrong item.
Refunds: Once we receive and inspect your return, we will issue a refund to your original payment method within 5 to 7 business days. Shipping charges from your original order are non-refundable.
Exchanges: We currently process exchanges as a return plus a new order. Contact us at tuffartistboss@tuffartistmusic.com and we will help you out.
Questions? Email tuffartistboss@tuffartistmusic.com or write to us at 660 Indiana St Apt 101, San Francisco, CA 94107.